Filing A Transportation Complaint
If you believe you have been discriminated against by Great Circle in receiving transportation services on the basis of race, color, or national origin, you may file a Title VI/ADA complaint.
How to file a Title VI/ADA complaint about Great Circle:
- Use the download PDF link provided to access the Title VI/ADA complaint form.
- You may file a complaint with Great Circle directly or the Federal Transit Administration, or both.
To file a complaint with Great Circle – Complete the form and submit via e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.) or mail a copy of the completed form to: Director of Performance Improvement, Great Circle, 330 N. Gore, St. Louis, MO 63119.
To file a complaint with the Federal Transit Administration – Complete the form and mail to: Federal Transit Administration, Office of Civil Rights, Region 7, 901 Locust Street, Suite 404, Kansas City, Missouri 64106. Fax to: 816.329.3921. Telephone: 816.329.3920. - Complaints must be filed within 180 days following the date of the alleged discriminatory occurrence and should contain as much detailed information about the alleged discrimination as possible.
- Be sure to sign and date the form, and include your contact information.
If you have additional questions or need assistance in completing this form, send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..
